Our client are looking for a AS400 Support Analyst to join their team on a client site in Sydney CBD. Experience: Three + years experience in software development and/or support Experience delivering major pieces of work in a complex project environment Experience providing quality review and technical advice to a development or support team desirable Accountabilities Application development and maintenance: In some instances deliver quality sustainable development solutions for projects and/or enhancements , in line with the broader business and technology strategies , with the goal of continuously advancing the portfolio to meet business requirements Service delivery: Conduct system maintenance , including implementation of business recovery , disaster recovery and continuity plans , to deliver system availability , reliability , stability , currency and recoverability of applications to meet agreed service levels Conduct resolution of incidents and problems to ensure systems operate as required. Provide problem resolution assistance to Support Analyst as required Participate in 24/7 on-call rosters to provide immediate application support in the event of a service disruption or issue and enable the achievement of service availability and service level requirements Engage with and influence development teams working on system change to ensure operational readiness dimensions meet required standards to maximise stability following system change Best practice and compliance: Adhere to operational policies , standards , tools and processes employed within assigned teams to ensure consistent quality application maintenance and fulfilment of regulatory obligations Execute change and continuous improvement initiatives to enable proactive identification and resolution of root causes for application problems and incidents Technical knowledge AS400 IBM OS 400 Programming Language RPG400 SYNON (Essential) For information regarding this position please contact Russell Gallagher.

Our client are looking for a AS400 Support Analyst to join their team on a client site in Sydney CBD. Experience: Three + years experience in software development and/or support Experience delivering major pieces of work in a complex project environment Experience providing quality review and technical advice to a development or support team desirable Accountabilities Application development and maintenance: In some instances deliver quality sustainable development solutions for projects and/or enhancements , in line with the broader business and technology strategies , with the goal of continuously advancing the portfolio to meet business requirements Service delivery: Conduct system maintenance , including implementation of business recovery , disaster recovery and continuity plans , to deliver system availability , reliability , stability , currency and recoverability of applications to meet agreed service levels Conduct resolution of incidents and problems to ensure systems operate as required. Provide problem resolution assistance to Support Analyst as required Participate in 24/7 on-call rosters to provide immediate application support in the event of a service disruption or issue and enable the achievement of service availability and service level requirements Engage with and influence development teams working on system change to ensure operational readiness dimensions meet required standards to maximise stability following system change Best practice and compliance: Adhere to operational policies , standards , tools and processes employed within assigned teams to ensure consistent quality application maintenance and fulfilment of regulatory obligations Execute change and continuous improvement initiatives to enable proactive identification and resolution of root causes for application problems and incidents Technical knowledge AS400 IBM OS 400 Programming Language RPG400 SYNON (Essential) For information regarding this position please contact Russell Gallagher.

Macquarie Park location Internal communications role (with scope to grow)6 month extendable fixed term hire role Kordia is one of Australia's fastest growing and most successful Infrastructure Services companies serving the ICT (Information and Communications Technology) industry. We deliver Infrastructure Services solutions to major Telecommunications Companies , ICT Vendors , Systems Integrators and Corporations. We are currently seeking a Communications Support Manager who will be responsible for - establishing an internal communications framework for Kordia. A communications strategy has already been prepared , however this dynamic individual will make the role his/her own. Due to a growth surge at Kordia , management and staff are requesting a more structured communications program to convey priorities in the business , changes in the business and how we leverage teamwork to win future opportunities. This role will likely report to a Director for Kordia Solutions Australia and the position will reside in Sydney NSW. DUTIES & - RESPONSIBILITIES. Liaise with the Managing Director , the executive team (13), managers (23) and staff (400) to ensure timely , relevant and accurate internal communications are shared in the preferred methods Implement , enhance and become "custodian" of KSA's communications to its employees Assist in the writing , production and distribution of existing electronic staff newsletters , as well as other internal communications materials as required Ensure on time delivery of key messages to staff , in many cases assist in drafting internal messages Ensure Kordia management is trained on how to facilitate meetings that are productive and consistent Design communication tools that will benefit management and staff such as a Corporate Calendar for significant company events/deadlines or Office Communicator webcam tips Ensure that recurring scheduled communication events are adhered to , such as executives conducting quarterly forums with their employees or newsletter articles are submitted to formulate Kordia One Voice newsletters Note: There is a potential to expand this role to external communications and enhance the KSA brand in the Australian market. EXPERIENCE & - QUALIFICATIONS - Ability to develop strong relationships with staff across all parts of the KSA business and leverage those relationships to facilitate a clear , consistent and regular internal communications programme. Excellent organisational skills , good understanding of service issues , can communicate with technical people about issues related to a service requests. Ability to discuss and resolve conflict with people of Senior Management Status , managers and operational staff. Ability to negotiate win-win or mutually beneficial solutions with staff , team leaders , internal groups or customers Ability to lead staff communication discussions and obtain feedback to improve current processes Ability to formulate and present reports to senior management , including employee feedback and improvement suggestions Have an excellent written and oral skills in the preparation of reports and presentations Previous documentation and training experience Self-organising , ability to perform tasks in a timely and unsupervised manner. If you're looking for an exciting role that opens up opportunities to fast track your career by developing your abilities and technical skills in a wide range of technical environments , we want to talk to you!

Our client are looking for a AS400 Support Analyst to join their team on a client site in Sydney CBD. Experience: Three + years experience in software development and/or support Experience delivering major pieces of work in a complex project environment Experience providing quality review and technical advice to a development or support team desirable Accountabilities Application development and maintenance: In some instances deliver quality sustainable development solutions for projects and/or enhancements , in line with the broader business and technology strategies , with the goal of continuously advancing the portfolio to meet business requirements Service delivery: Conduct system maintenance , including implementation of business recovery , disaster recovery and continuity plans , to deliver system availability , reliability , stability , currency and recoverability of applications to meet agreed service levels Conduct resolution of incidents and problems to ensure systems operate as required. Provide problem resolution assistance to Support Analyst as required Participate in 24/7 on-call rosters to provide immediate application support in the event of a service disruption or issue and enable the achievement of service availability and service level requirements Engage with and influence development teams working on system change to ensure operational readiness dimensions meet required standards to maximise stability following system change Best practice and compliance: Adhere to operational policies , standards , tools and processes employed within assigned teams to ensure consistent quality application maintenance and fulfilment of regulatory obligations Execute change and continuous improvement initiatives to enable proactive identification and resolution of root causes for application problems and incidents Technical knowledge AS400 IBM OS 400 Programming Language RPG400 SYNON (Essential) For information regarding this position please contact Russell Gallagher.

Our client are looking for a AS400 Support Analyst to join their team on a client site in Sydney CBD. Experience: Three + years experience in software development and/or support Experience delivering major pieces of work in a complex project environment Experience providing quality review and technical advice to a development or support team desirable Accountabilities Application development and maintenance: In some instances deliver quality sustainable development solutions for projects and/or enhancements , in line with the broader business and technology strategies , with the goal of continuously advancing the portfolio to meet business requirements Service delivery: Conduct system maintenance , including implementation of business recovery , disaster recovery and continuity plans , to deliver system availability , reliability , stability , currency and recoverability of applications to meet agreed service levels Conduct resolution of incidents and problems to ensure systems operate as required. Provide problem resolution assistance to Support Analyst as required Participate in 24/7 on-call rosters to provide immediate application support in the event of a service disruption or issue and enable the achievement of service availability and service level requirements Engage with and influence development teams working on system change to ensure operational readiness dimensions meet required standards to maximise stability following system change Best practice and compliance: Adhere to operational policies , standards , tools and processes employed within assigned teams to ensure consistent quality application maintenance and fulfilment of regulatory obligations Execute change and continuous improvement initiatives to enable proactive identification and resolution of root causes for application problems and incidents Technical knowledge AS400 IBM OS 400 Programming Language RPG400 SYNON (Essential) For information regarding this position please contact Russell Gallagher.

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