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Lead Customer Success Mgr - Australia  -  Melbourne, VIC

...The Lead Customer Success Manager is responsible for management of recovery of escalated accounts within the entire BMC customer base as well as driving value realization and business alignment within BMC’s strategic and premier customers. 1. Escalation Management: Guide a customer through an escalated...
BMC Software  -  3 weeks ago - more...

Global Success Manager, Defence  -  Canberra, ACT

...: As a Global Success Manager 1 (GSM) you are the operational contact for selected enterprise customers. Your goals. This includes incident and relationship management for customers, within NetApp’s Customer a dynamic, results-driven, and customer focused professional, with good oral and written communication...
NetApp  -  9 days ago - more...

Team Leader, Technical Support Analyst  -  Sydney, NSW

...Application’s integrated marketing software enables Business-to-Customer and Business-to-business marketers contributor, a high degree of interaction and teamwork are required to be effective in the role. The Customer Services Level 1&2 Team Leader is responsible for ensuring a high level of customer satisfaction...
Teradata  -  2 weeks ago - more...

Segment Manager - Major Banks  -  North Sydney, NSW

...from competition, substitute products, market changes and lead our customers in a changing mortgage market • Build and develop a high performing sales / customer relationship staff to deliver on segment goals and priorities • Provide overall strategic direction for growth and retention of new and existing customers • Lead a high...
Genworth Financial  -  2 weeks ago - more...

Client Service Representative  -  Sydney, NSW

...Purpose Manage the designated customer relationship from a service quality and operations perspective and ensure SITA delivers its service level promise to customers - Fulfill SITA's contractual obligations for service management, in line with ITIL processes and practices - Act as the customer advocate...
SITA  -  6 days ago - more...

Customer Service Event Staff  -  Tasmania

...across a wide range of industries.   SKILLED is currently recruiting Customer Service Events Staff to work at the Royal Melbourne Show between 20th September and 1 st October.    Each Customer Service, be confident and proactive in approaching Show patrons and demonstrate high levels of Customer Service.   Daily...
SKILLED  -  3 weeks ago - more...

Senior Client Service Representative  -  Melbourne, VIC

...Purpose Manage the designated customer relationship from a service quality and operations perspective and ensure SITA delivers its service level promise to customers - Fulfill SITA's contractual obligations for service management, in line with ITIL processes and practices - Act as the customer advocate...
SITA  -  2 weeks ago - more...

Office Manager  -  Western

...- WA Date: May 2014 Position Summary To manage WA Region’s administration, customer service responsibilities, associated with the day-to-day functioning of the Region’s customer service team and agency and towards a common objective. To ensure all Customer Service Officers (8-10) perform to expectations...
BOC  -  2 weeks ago - more...

Technical Relationship Engineer  -  Sydney, NSW

...Location:Sydney, AUCategory:Overview:About the JobWorking as a key member of our Global Customer Support and Akamai’s Premium Support Customers. This is a customer facing technical role responsible to ensure that the assigned customers gain maximum benefit from their investment in Akamai technology...
Akamai Technologies  -  2 weeks ago - more...

Cloud Technical Account Manager  -  Sydney, NSW

...-source operating system for the cloud. Hundreds of thousands of customers look to us to deliver the best of platforms. Our award-winning Fanatical Support helps customers successfully architect, deploy and run Fanatical outcomes for our customers every day? Accept the challenge — JOIN US! Overview & Responsibilities...
Rackspace  -  2 weeks ago - more...
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