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Global Success Manager, Defence  -  Canberra, ACT

...: As a Global Success Manager 1 (GSM) you are the operational contact for selected enterprise customers. Your goals. This includes incident and relationship management for customers, within NetApp’s Customer In addition, the Global Success Manager must have effective negotiation skills, customer management skills...
NetApp  -  9 days ago - more...

Client Service Representative  -  Sydney, NSW

...Purpose Manage the designated customer relationship from a service quality and operations obligations for service management, in line with ITIL processes and practices - Act as the customer advocate on operational and service management matters within SITA - Lead the customer interaction on all service-related...
SITA  -  6 days ago - more...

Senior Client Service Representative  -  Melbourne, VIC

...Purpose Manage the designated customer relationship from a service quality and operations obligations for service management, in line with ITIL processes and practices - Act as the customer advocate on operational and service management matters within SITA - Lead the customer interaction on all service-related...
SITA  -  2 weeks ago - more...

Lead Customer Success Mgr - Australia  -  Melbourne, VIC

...The Lead Customer Success Manager is responsible for management of recovery of escalated accounts BMC’s strategic and premier customers. 1. Escalation Management: Guide a customer through an escalated and momentum. Interact with customer management team and BMC Sales, with a goal toward resolution favorable...
BMC Software  -  3 weeks ago - more...

Team Leader, Technical Support Analyst  -  Sydney, NSW

...for managing a team of Level 1 and 2 application support analysts, ensuring that customer interactions Support Analyst standard, mentoring staff to improve service via better knowledge 3. Manage customers and with respect 7. Act as a customer advocate to Product Management and Development 8. Log, research...
Teradata  -  2 weeks ago - more...

Office Manager  -  Western

...- WA Date: May 2014 Position Summary To manage WA Region’s administration, customer service Requirements- Ideally the successful candidate will have a minimum of 4-5 years staff management, customer/weekly) agent banking of customer collections, management of gas stocks (fill-only accounts...
BOC  -  2 weeks ago - more...

Segment Manager - Major Banks  -  North Sydney, NSW

...• Coach, develop and manage the Segment staff via development plans, PDR process and through customer and that this is at the forefront of everything • Work with internal departments to develop, implement and manage customer valueRequisition: GMI16892 Posting Date: 07/28/2014 Job Title: Segment Manager - Major Banks Interest...
Genworth Financial  -  2 weeks ago - more...

Cloud Technical Account Manager  -  Sydney, NSW

...are exceeded.   The Custom team sits within the Enterprise organisation managing a select number of accounts to accommodate customer requirements.   The Service Delivery Manager has complete ownership of the relationship between Rackspace and their dedicated portfolio of customers.  A Service Delivery Manager is expected...
Rackspace  -  2 weeks ago - more...

Customer Experience Manager- 12 month FTC  -  Sydney, NSW

...are currently looking for a Customer Experience Manager to join on a 12 month fixed term maternity cover...You will also manage the relationship between Customer Insights and the Operations team.    Key Responsibilities to all levels of the business Management of the weekly Customer Talkback program via internal operations...
Woolworths Ltd  -  4 weeks ago - more...

Project Managers (2)  -  Western

...customer expectations Identify key influences including risks & issues and managing/resolving as required, on budget and meeting customer expectations Identify key influences including risks & issues and managing, on budget and meeting customer expectations Identify key influences including risks & issues and managing...
SKILLED  -  3 weeks ago - more...
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